464 - An audit into the suitability of using video conferencing as an alternative to face-to-face appointments.

Y Zhao N Moran
Presented by: Yuze Zhao
Prince Charles Hospital

Background: Healthcare traditionally has always been offered face to face, with illnesses being treated and managed in person. However, the ongoing COVID – 19 pandemic has caused constant cancellations and rescheduling of face to face consultations. This has resulted in the delay of thousands upon thousands of appointments with no definite completion date, further increasing the backlog of patients waiting in an already overwhelmed system. One of the solutions has been the rapid scaling up of the use of telemedicine. Aims and Objectives: To assess the suitability of using video conferencing as an alternative to face-to-face consultations within the OMFS department. To address the NHS waiting times through the optimisation of the OMFS department’s resources by converting face to face appointments to Attend Anywhere video consultation appointments, where the necessary requirements are fulfilled. Methods: Standardised forms were given to consultants working at two NHS hospitals within Wales. The forms gathered information such as what the condition is, whether the audio and video quality were satisfactory, any other issues experienced and the overall suitability of the case for Attend Anywhere. In total, out of the 56 Attend Anywhere consultation invites sent out, 45 Attend Anywhere consultations were successfully completed. Results: 86% of the successfully completed Attend Anywhere video consultations were considered as being suitable for examining the patient in this way. Conclusion: Most cases examined using Attend Anywhere video calls were suitable for their intended purposes. Many telephone consultations can be converted into Attend Anywhere video calls, due to the additional benefit of visualising the lesion. In the correct circumstances, Attend Anywhere clinics can replace face to face appointments, it cannot supersede the intrinsic value of a face-to-face appointment. Therefore, Attend Anywhere should be used as a supplement for face-to-face appointment.
Consent Statement: There are no details on individual patients reported within the abstract.

Poster
Poster An audit into the suitability of using video conferencing as an alternative to face-to-face appointments.

Welcome to MaxillofacialSurgery.Wales This site has been designed to support the specialty of Maxillofacial Surgery in Wales. If you are involved in the specialty please register in order to view the site content or add your own. The site uses the content management software to allow you to contribute. We hope that this will allow it to grow to fulfil your expectations and provide support as you work in the specialty. It's easy to get started contributing to this website. Knowing some of the basics will help. What is a Content Management System? A content management system is software that runs on our web server that allows you to create and manage webpages easily and directly on your browser and immediately present it on the web. ...
The Royal Gwent Hospital in Newport is providing an exciting new service that will allow patients to take advantage of innovative technology and avoid major surgery and hospital admission. The new service is for patients who are experiencing problems with their saliva glands and offers them the option of outpatient treatment. The department is currently the only place in Wales who are using the technology to diagnose and treat salivary grand problems such as stones within the gland. In 2007 NICE endorsed these techniques in the management of salivary gland problems. The maxillofacial department in the Royal Gwent Hospital have moved to be the first in Wales to pioneer these techniques and offer this service to our patients. Mr Simon ...
Morriston Maxillofacial Dental Core Trainees: What it's really like at Morriston Hospital as an OMFS junior doctor/dentist. Dear future SHO's / Dental Core Trainee's (DCT2/3). Welcome to this page. We, the 2018-19 cohort of Dental Core trainees (DCT2s and DCT3s) wanted to write a short bit of information for you for what the job actually entails and to give you a flavour of what to expect if you decide to apply for a job here in Swansea. If you wish to contact one us personally, feel free to drop me an email at ellecarey@doctors.org.uk. I hope you do decide to take the post, you'll learn loads and it's a really worthwhile year, regardless of your dental career aspirations. Feedback following a year as a maxfax DCT2.. ...
  MaxillofacialSurgery.Wales is proud to host and provide booking and abstract workflow services to the Welsh Hospitals Dental Specialty Group. You can find the current abstract submission links as well as links to the Abstract Books since 2018 by following the Welsh Hospital menu.      
  Wales Trainee John Wells has scooped one of the five winning spots in a Wales-wide event, with his proposal to improve patient outcomes and experience. John and the Maxillofacial team at Prince Charles Hospital in Merthyr Tydfil are celebrating victory in the latest Welsh Health Hack, an opportunity for health and social care workers to share the challenges facing them at work and then pitch and develop a solution. Now in its fourth year, the Welsh Health Hack 2020 saw 24 teams – involving 130 people and 28 challenges – from across Wales present their idea to the panel and pitch for start-up funding. Five teams were successful, with pitches from Mr Doddi and Mr Wells ensuring our Cwm Taf Health Board led the way. Talking ...